Beyond the Rack Review
Reviewed by 
What's all the fuss about
Hello! I was looking for a place to give a good review for the customer service I have recieved for Beyond the Rack . All I find is mostly negative posts about the site. I find this really hard to believe. I placed my first order with them in June of this year, and have placed MULTIPLE orders since. The only complaint I have is delivery time, but I knew this at the time I placed the order. Two items I ordered weren't available and a refund was applied to my credit card in a timely fashion. I have recieved at least 5 $10 credits from then for orders that took longer then expected. They have phoned me more than once to touch base about orders. Always a pleasant person on the other end. I LOVE this site and think maybe some of these stories are exaggerated a bit. I say keep up the good work!!
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More Beyond the Rack reviews
- Terrible Customer Service
- TERRIBLE CUSTOMER SERVICE
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- never shipped, never refunded
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- The worst I ever ordered from
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We love hearing positive feedback such as yours and we’re very happy to hear your experiences with us have been great so far! We look forward to shipping you more of your favorite designer items for less and thank you for being a valued member of BTR :)