Beyond the Rack Complaint

Beyond the Rack Complaint


Wrong Item received, asking for picture!!! instead of correcting the error I'm getting homework, I do not take pictures!! - Sales Order# 13365117, Case# CS3398473

Update for Case #CS3398473 - "Sales Order #13365117 - wrong item rec'd"

Hi Isabel ,

Thank you for contacting Beyond the Rack

We apologize for the inconvenience.

Please provide a photo of the item for our records so we may accurately assess the situation for you.

Once we receive and assess the photos, we will investigate to see if a replacement is available and get back to you. Our hours of operation are weekdays from 8AM to 8PM ET and weekends from 9AM-6PM ET.

Thank you for your patience and cooperation.
Best Regards,

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to Beyond the Rack
SUBMIT a ticket
for Beyond the Rack
WATCH videos
for Beyond the Rack
More Beyond the Rack Reviews and Complaints MORE reviews and complaints
for Beyond the Rack


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More Beyond the Rack reviews

Similar reviews



Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team