Beyond the Rack Complaint

Beyond the Rack Complaint


Wont buy from them again - Canvas Painting

I purchased 4 items on Nov 8th, 2013, only 1 has been delivered before Xmas, after calling them almost 10 times, the last item missing was confirmed to be refunded on Feb, 2014. 10 days after when i called back to ask where my refund is, they said they just shipped it on that day and refund was cancelled.

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BeyondTheRack says: (4 years ago)
Hi Verydiao
Thank you for taking the time to review BTR. We're very sorry to hear about what sounds like a bad experience. This does not sound right and would like to look deeper into what happened with your order. If you can please email us at with your order #, we will be happy to get to the bottom of what happened and make this right for you. Please know that were always here to help. Thank you

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