Beyond the Rack Complaint
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Wont buy from them again - Canvas Painting
I purchased 4 items on Nov 8th, 2013, only 1 has been delivered before Xmas, after calling them almost 10 times, the last item missing was confirmed to be refunded on Feb, 2014. 10 days after when i called back to ask where my refund is, they said they just shipped it on that day and refund was cancelled.
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Review Rating: 1 out of 5
Reviewed By: verydiao
Company: Beyond the Rack
Product: Canvas Painting
Date Added: 5 years ago
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Thank you for taking the time to review BTR. We're very sorry to hear about what sounds like a bad experience. This does not sound right and would like to look deeper into what happened with your order. If you can please email us at social@beyondtherack.com with your order #, we will be happy to get to the bottom of what happened and make this right for you. Please know that were always here to help. Thank you