Beyond the Rack Complaint

Beyond the Rack Complaint


Without a doubt, THE WORST online vendor I have EVER experienced. Last year, I ordered a glass cannister set, a quilt rack, and a bathroom standup shelf. The order took over three weeks to finally arrive. The quilt rack had chips in the wood, the bathroom shelf... More...



BeyondTheRack says: (5 years ago)
Hi Thunder1031,
Thank you for your comment.
We apologize for the negative experiences you've had with Beyond the Rack. At BTR we not only pride ourselves on providing brand names at the lowest prices, but we also take a great deal of pride in our Customer Service. We take your comments seriously and would like to take the opportunity to rectify this problem. If you could please forward us your order # or email address we hope to resolve these issues for you. Thank you

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