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Beyond the Rack Complaint - Christmas order
Beyond the Rack Complaint

Beyond the Rack Complaint


Christmas order

This review has been resolved or replied to by this company.
I ordered a Keurig coffee maker November 27, 2012, when I had not received it by December 20th I called and was assured it was scheduled to be delivered by Christmas, on christmas morning I received an email stating that it would not be delivered on time. What a bust, had I know when I called on the 20th that it was not coming I could have bought another elsewhere. Do not waste your time doing business with this company!

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BeyondTheRack says: (6 years ago)
Hi CathyZ,
We apologize for the delay in shipping your order. Although we normally ship all orders within 2-3 weeks, we had experienced unusually long delays in receiving your merchandise from our supplier. We expect to ship your order shortly. Once it leaves our warehouse, you will be sent a tracking number via email. We apologize for any inconvenience this may have caused you and greatly appreciate your patience.
Your shopping experience is important to us and we will make our best effort to ship your next order in a more timely fashion.

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