Beyond the Rack Complaint

Beyond the Rack Complaint


Beyond the rack unexplained charges to credit card DO NOT SHOP - Online Shopping

I have been a very active shopper with beyond the rack for a year or so now. Recently I noticed I was charged twice for an order of $130 and when I contacted beyond the rack I recieved nothing but short replies and dishonesty. They tried to tell me it was a bank error but when I contact the bank they were able to explain it perfectly. Beyond the rack did not complete the translation on time and it was returned to me so rather than explaining this they just charged my card again without informing me. I will not trust this company again with my business. Beware. Extremely unfriendly representatives who did. It appreiate my business at all. Don't waste your time and money.

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BeyondTheRack says: (3 years ago)
Hello 999jwall

Thank you for taking the time to review BTR here on Measuredup. We sincerely apologize for any inconvenience. This situation does seem strange and would love to take a deeper look into this. Please kindly email us at with your account details; we would be happy provide you with an explanation.
We're always here to help.

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