Beyond the Rack Complaint

Beyond the Rack Complaint


Beyond the Rack

This review has been resolved or replied to by this company.
i currently have 2 or 3 open cases with them, one pending since July 2013. the products are usually good, and well priced, but man, their customer service, and shipping cost and time, make it hardly worth dealing with.

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BeyondTheRack says: (4 years ago)
Hi DivaDena, thank you for taking the time to review BTR. We apologize for the negative experience you've had with us. At BTR we not only pride ourselves on providing brand names at the lowest prices, but we also take a great deal of pride in our Customer Service. We do take your comments seriously and would like to take this opportunity to rectify your problems.

If you could kindly email us at with your order number(s), we would be happy to get in touch with you today and hopefully resolve these issues for you. Please know that we're always here to help! Thank you.

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