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Beyond the Rack Complaint - BTR Cheap Chinese products
Beyond the Rack Complaint

Beyond the Rack Complaint


BTR Cheap Chinese products

BTR marks up the original price of goods so the discount looks like a deal. Beware of this. Most products are cheap and made in China. I have returned more products than I have kept. I now refuse to even browse their website anymore. It's a scam, they are buying bargin basement junk and turning it over for massive profit while we all end up shipping our money off to Chinese manufacturers. Cheap junk.

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BeyondTheRack says: (4 years ago)
Hi Pinkym1, thank you for taking the time to review BTR. We sincerely apologize that the merchandise you received was less than expected. Our buying team works very hard to ensure quality products for our members. At BTR we not only pride ourselves on providing brand names at the lowest prices, but we also take a great deal of pride in our Customer Service. We are taking your comments seriously and would like to take the opportunity to rectify this problem. Please note that all our retail prices are provided to us by our vendors. Some of our sales are curated with sought-after items sold at the manufacturer's suggested retail price, and some of our items are offered at deep discounts. We have sent an email your way in hopes to discuss this further with you. Please be sure to look out for our email. Thank you

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