Beyond the Rack Complaint

Beyond the Rack Complaint

ADVERTISEMENT

BTR - 5 weeks later & then reply product not available!


Hello, I read all the reviews from people before ordering on this site but decided I would give it a chance. I really liked this sweater and had been looking for one like it for sometime so I ordered it. I figured since I was paying the ridiculous price of $11.95 for shipping I might as well order a couple of other things on top of it. I received the other two extra things in a timely fashion but wouldn't you know it, I got confirmation that the sweater I most wanted wouldn't be delivered until a later date. That date came and went and I received another email saying it would take longer yet to be shipped(5 weeks later)! I then got the final email saying that indeed the purchase was now NOT AVAILABLE and I would receive refund! I was so upset because it took them 5 weeks to finally tell me this! So I paid the full shipping price and didn't even get the purchase I really wanted in the first place!!!! In the meantime, I did see another sweater like the one I ordered but nicer but of course didn't order it because of this order supposedly coming! Now I can't even get the other one at the other place because sizes are all gone! This is so frustrating, paying the full shipping price and not getting what you really wanted in the first place. I am so disappointed I took the chance on this company. I emailed my frustrating but you can guess, know one responded! Thanks BTR for another unsatisfied customer!


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Beyond the Rack
SUBMIT a ticket
for Beyond the Rack
WATCH videos
for Beyond the Rack
More Beyond the Rack Reviews and Complaints MORE reviews and complaints
for Beyond the Rack

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


BeyondTheRack says: (4 years ago)
 0
Hi Kiki9215,
We’re very sorry that we were unable to fulfill your order.Since we ship most orders within 2-3 weeks, errors such as these are not discovered until the supplier sends us the merchandise and we prepare to ship your order.
We take your comments seriously and would like to take the opportunity to rectify this problem. It seems as though you have already posted on our Facebook wall. We hope to hear from you soon so that we can make this right for you. You may also email us at social@beyondtherack.com, please know that we are always here to help! Thank you




login with Facebook and share your reviews

More Beyond the Rack reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team